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* See Camera Reset Instructions for assistance. Information contained herein is subject to change without notice. Logitech assumes no responsibility for any errors All other trademarks are the property of their respective owners. Logitech, the Logitech logo, and other Logitech marks are owned by Logitech and may be
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Use the switch located on the side of the power supply or network adapter to disable these diagnostic LEDs. Power Supply / Network Adapter Diagnostic LEDs On/Off switch for Power Supply / Network Adapter LEDs Which LED colors indicate “camera is not working”? Which LED colors indicate “camera is working”?
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View video recordings using the free Apple QuickTime player or other player that supports H.264 video playback.To review the video on the microSD card without Logitech Alert Commander:ġ) Open the hatch on the bottom of the camera and remove the microSD card from its port.Ģ) Plug the microSD card into the adapter.ģ) Plug the adapter into the PC’s SD card slot. To review the video on the microSD card, we recommend you using NOTE: Unplug the camera before removing, replacing, or upgrading your You can turn off the motion and diagnostic LEDs in the Settings > Cameras > Camera > Show LED for.
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Not connected to Alert Commander or Internet (Light Blue) MicroSD card read/write failure - No microSD card * (Alternating Red / Yellow, blinking)Ĭonnected to Alert Commander & Internet (Blue) Will not delete video recorded on the microSD card. Get Alert Commander and try it or yourself to see just how valuable its help can be for monitoring your security.
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Resetting the camera will restore the camera to factory settings. Each Logitech Alert Master System comes with Logitech Alert Commander, a powerful desktop application for your PC that lets you configure your video security system, watch live video, store video on your PC and review recorded video. If the camera still does not operate, contact If the camera does not appear after reset, go to Settings > Cameras >Īdd/Find > Find Cameras. meanwhile I can view the camera from my phone or from the internet. Insert a paper clip into the reset hole located on the back of the camera and hello i have logitech alert commander, when I try to set alerts it says i am not connected to internet. See instructions in “Camera Reset Instructions.”
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Refer to the Getting to Know Guide to read about additional features and functions.ġ) Test another outlet for your camera, perhaps one closer to your PC.Ģ) Verify that the camera power supply and the network bridge are plugged directly into a power outlet and not a power strip.ģ) Check firewall settings or press the F1 key in Commander Software for additional help.Ĥ) Go to Settings > Cameras > Add/Find > Find Cameras.ĥ) Reset the camera. What do I do if the power supply cable (yellow connector) is too short? To lengthen, either use a coupler or purchase a longer ethernet (CAT-5e) cable. Knowledge Base Troubleshooting help is available at Customer Support Call 1.888.469.4543 Refer to System Requirements Guide. Please use Wi-Fi for the best video and audio performance and experience.SUPPORTS:iOS 5.0 and higher supported devices.Commander Help You can press the F1 key from any screen in the AlertĬommander to access the online Help system. OPTIMIZED FOR WI-FI Stream directly from your cameras when your device and cameras are on the same Wi-Fi network.
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SECURE ACCESS Your cameras are always secure and only accessible with the username and password you create. VIEW IN LANDCAPE OR PORTRAIT Rotate your device to landscape or portrait as you navigate through your cameras and watch video. CHANGE ALERTS Turn motion alerts on or off with the flick of your finger (Mobile Commander feature). Interact with your recordings using pause or quickly move to early or later clips (Mobile Commander feature). ACCESS YOUR ON-CAMERA DVR Watch the high-quality video recordings, including audio, created when your camera detected motion while you were away. WATCH LIVE VIDEO - HEAR AUDIO Check in on your cameras anytime and watch H.264 video, optionally with audio, streaming live from your cameras. CHECK STATUS See an fresh image from your cameras see as soon as you login. NOTE: This app only supports Logitech Alert cameras, not WiLife cameras. Get the power and freedom to connect to your Logitech Alert Video Security System with an app designed specifically for your iPhone, iPad or iPod.